To our valued clients,
As you may have seen in the media, COVID-19 is impacting the veterinary industry. Clinics around the world are being impacted and unfortunately, we’ve not been immune to the effects in South Australia. Numerous clinics have experienced a significant increase in workload as many people have realised the benefits of pet ownership, acquired puppies and kittens, and rescued pets in record numbers. We’ve also had to meet new health and safety requirements to help keep our clinics safe and reduce the spread of COVID-19.
In addition to an increased workload, the challenges have been compounded by a shortage of veterinary staff due to state and international border restrictions. These shortages have impacted the recruitment of much-needed veterinarians at Vets4Pets, nationally and globally. Despite these challenges, our dedicated team have been doing all they can to provide a high level of care for your pets.
As a result, you have likely experienced longer lead times for appointments. Due to reduced capacity and increased demand, routine appointment timeframes for vaccinations, health checks and more are being extended so we can ensure sick pets get the urgent care they need.
Unfortunately, due to these circumstances, we are suspending our after-hours services at Vets4Pets Golden Grove effective 31st March 2022. These changes are temporary whilst we continue to recruit veterinarians locally, nationally, and internationally. The clinic will be open from 7 am to 9 pm with no staff on site after closing time. If your pet requires emergency care after these hours:
- You can get prompt advice from a veterinarian online via VetChat. VetChat is now included as a member benefit for Best for Pets members free of charge. Find out more here.
Non-Best for Pet members can still utilise this service for a fee of $40 before midnight or $60 after midnight. See the website here.
- Visit SASH for pet emergencies 24 hours. Visit their website
We will advise you with any updates to our after-hours service.
We thank you for your ongoing kindness and understanding during this challenging times. It goes a long way to help our team continue to care for your special family members.
From your healthcare team at Vets4Pets
Our Open Hours:
Monday – Sunday 7 am – 9 pm
Phone: (08) 8289 3722
Address: 103 The Golden Way, Wynn Vale SA 5127